Privacy Policy Last Updated: February 12, 2025
We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we use and disclose your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
1. IMPORTANT INFORMATION AND WHO WE ARE
The website www.timberline.coffee (the “website” or “site”) is operated by Ivy & Rill Consulting Inc. (“we” or “us”). We are registered in Alberta, Canada under company number 756597803 and have our registered office at 99 New Brighton Landing SE, Calgary, Alberta.
This privacy policy aims to give you information on what data we collect through your use of this website, including any data you may provide when you purchase a product or service, and how that information is used and shared.
Please note, our site operates on the Easol platform, and your use of the site will be subject to additional terms required by Easol, including Easol’s own privacy policy.
We may update this privacy policy from time to time to reflect changes in our practices or for other legal or regulatory reasons. You are advised to visit this page to see such changes. Your continued use of the site indicates your agreement and acceptance of this privacy policy.
2. CONTACT US
For more information about our privacy practices, or if you have questions, please contact us by the following means:
Email: hello@timberline.coffee
Telephone: 587-717-2206
Mailing Address: 20713 Main Street SE, Calgary, AB, T3M3K3
3. THE DATA WE COLLECT ABOUT YOU
We may collect, use, store, and transfer different kinds of personal data about you, including:
Identity Data – First name, last name, username, and SCA learner number.
Contact Data – Billing address, delivery address, email address, and phone numbers.
Financial Data – Payment details processed via Easol.
Transaction Data – Purchase history and order details.
Technical Data – IP address, browser type, device information, and analytics data collected through tools like Google Analytics and Meta Pixel.
Profile Data – Interests, preferences, feedback, survey responses, and customer account details.
Usage Data – Information on how you use our website and services.
Marketing and Communications Data – Preferences for receiving marketing materials.
Event-Specific Data – Dietary preferences and emergency contact information for in-person events.
Failure to provide personal data required by law or contract may prevent us from delivering services to you.
4. HOW IS YOUR PERSONAL DATA COLLECTED?
We collect data through:
Direct interactions – When you fill out forms, contact us, or make purchases.
Automated technologies – Cookies and tracking tools like Google Analytics and Meta Pixel.
Third parties – Easol (as our platform provider) and affiliated partners.
5. HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when legally allowed. This includes:
Fulfilling contracts – Processing your orders and providing services.
Legitimate business interests – Enhancing user experience and improving our services.
Legal obligations – Complying with applicable laws and regulations.
6. DISCLOSURES OF YOUR PERSONAL DATA
We may share your data with:
Service providers – Easol and vendors assisting in business operations.
Event partners – Roasters and guest instructors when necessary.
Legal and regulatory bodies – If required by law.
Corporate transactions – In case of business mergers or acquisitions.
We do not share customer data with sponsors or third parties for marketing purposes.
7. DATA RETENTION
We retain customer data indefinitely unless deletion is requested or required by law. This ensures continued service, compliance, and business documentation.
8. YOUR LEGAL RIGHTS
Depending on your jurisdiction, you may have rights under privacy laws such as PIPEDA (Canada), GDPR (EU), and CCPA (California), including:
Accessing your data
Correcting inaccurate information
Requesting data deletion
Objecting to data processing
Restricting data processing
Withdrawing consent for marketing communications
To exercise these rights, please contact us at hello@timberline.coffee.
9. THIRD PARTIES
Our site is hosted on Easol, which also collects data under its own privacy policy. Additionally, external links on our site may lead to third-party sites, and we are not responsible for their privacy practices. We recommend reviewing their policies before providing any personal data.
10. SECURITY
We implement SSL encryption and secure payment gateways to protect your data. However, no system is 100% secure. If you believe your data has been compromised, contact us immediately at hello@timberline.coffee.
11. CHILDREN
We do not knowingly collect personal data from children under 13 years old. If a minor under 18 years old wishes to attend a camp, parental consent is required.
12. LINKS TO OTHER WEBSITES
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites and recommend reviewing their policies separately.
By using www.timberline.coffee, you acknowledge that you have read and understood this privacy policy.